by Brittain Ladd | Jul 13, 2026 | Articles, Business, Food & Drink, Innovation, Leadership, Management, Marketing, Retail
McDonald’s has made one mistake in its history that cost more than all the others combined. Understanding that mistake explains the biggest opportunity in the restaurant industry today, and why one founder in Phoenix is better positioned to capture it than...
by Brittain Ladd | Jul 12, 2026 | Articles, Leadership, Logistics, Strategy, Supply Chains, Technology
On the night of April 24, 1980, eight RH-53D Sea Stallion helicopters lifted off the deck of the USS Nimitz in the Arabian Sea and turned north toward Iran. Their mission was to rescue 53 American hostages held in Tehran since November 4, 1979 — 50 inside the U.S....
by Brittain Ladd | Jan 1, 2025 | AI, Articles, Consumer Packaged Goods, Delivery, E-Commerce, Grocery, Logistics, Microfulfillment, No Retreat, No Surrender, Retail
This article originally appeared in Forbes. July 8, 2018 Aside from Amazon’s acquisition of Whole Foods, few grocers generated as much press and excitement in 2017 than Lidl’s arrival in the United States. Opening its headquarters in Arlington, Virginia,...
by Brittain Ladd | Oct 13, 2024 | Articles, Delivery, E-Commerce, Grocery, Logistics, Microfulfillment, No Retreat, No Surrender, Retail
In The Beginning I joined Amazon in 2014. My first role was designing strategies for Amazon to become a 3PL. I have extensive supply chain and logistics experience. I then transferred into a team focused on designing fulfillment strategies for groceries. To ensure...
by Brittain Ladd | Aug 10, 2023 | Articles, Forbes, Supply Chains
GETTY 2022 was the year of supply chain disruption. 2022 was also the year that many people first became aware of the topic of supply chain management. Books and magazine articles were written about supply chain management, and news programs presented...
by Brittain Ladd | Jun 28, 2023 | Articles, E-Commerce, Forbes, Grocery, Microfulfillment
GETTY Read original article on Forbes H-E-B, one of the best grocery retailers in the U.S. in my opinion, has announced the opening of a 55,000 square feet micro-fulfillment center that is attached to an H-E-B store located in Plano, Texas. The Plano facility is the...
