by Brittain Ladd | Jan 31, 2021 | Articles, Retail
One of the most read and quoted books on military strategy and tactics is called The Art of War written by Sun Tzu, a Chinese general, philosopher, and military strategist. One of Sun Tzu’s most famous observations is that “All warfare is based on deception.” I like...
by Brittain Ladd | Sep 2, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender, Retail
A challenge that most former Amazon executives face when they leave the company for a new opportunity, is failing to realize the company they’re going to is nothing like Amazon. What makes Amazon unique is that there is no such thing as the words...
by Brittain Ladd | Aug 31, 2020 | Delivery, E-Commerce, No Retreat, No Surrender, Retail
COVID-19 has severely impacted the retail industry. Some retailers were forced to shut down as they were deemed as being non-essential but grocery retailers have thrived. Online grocery ordering and delivery has increased over 40% since the start of the COVID crisis,...
by Brittain Ladd | Aug 11, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender
News reports are circulating that Walmart, in an effort to better compete against Amazon in online grocery delivery, is partnering with Instacart. Pilots will be conducted across four markets spanning California and Oklahoma. I question the partnership. Here’s...
by Brittain Ladd | Aug 3, 2020 | E-Commerce, Grocery, No Retreat, No Surrender, Retail
Articles about Instacart continue to appear in the press but for all the wrong reasons. The most recent articles outline that Instacart workers are losing money because bots are being used by some Instacart workers to snatch the most lucrative orders within...
