by Brittain Ladd | Mar 4, 2023 | Delivery, No Retreat, No Surrender
During multiple supply chain conferences in 2022, DoorDash, Uber, Instacart, Grubhub, Amazon, Walmart, Target, Domino’s, McDonald’s, Walgreens, CVS Health, and Yum! Brands, to name a few, were among the companies asked this question: What do you want to...
by Brittain Ladd | Oct 23, 2022 | Newsletter, No Retreat, No Surrender
Ernest Hemingway wrote, “Every man has two deaths, when he is buried in the ground and the last time someone says his name. In some ways men can be immortal.” How very true. Today, October 23, 2022, is the 39th anniversary of the deadly terror attack...
by Brittain Ladd | Sep 25, 2022 | Food & Drink, Newsletter, No Retreat, No Surrender, Retail
Retailers fail or succeed for one reason – the ability of their CEO to do their job. I can make the argument that Walmart is doing very well as a company thanks to the leadership of their CEO, Doug McMillon. I would be remiss if I didn’t mention that I...
by Brittain Ladd | Aug 30, 2022 | Articles, Forbes
GETTY Read original article on Forbes As management guru Peter Drucker is often quoted as saying, “The purpose of a business is to create and keep a customer.” Few CEOs would argue with this point. However, most CEOs would argue that creating and retaining customers...
by Brittain Ladd | Aug 16, 2022 | Newsletter, No Retreat, No Surrender
Say the name Adam Neumann or WeWork, and most people will have an opinion on both. For much of 2019, Neumann and WeWork were constantly in the news for both good and bad reasons. Neumann made headlines for his behavior which included walking around New York City...