by Brittain Ladd | Nov 8, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender
With the exception of wine, fine art and antiques, few things age well. This is especially true when it comes to retailers. The retail industry is littered with empty stores of companies that failed to invest wisely in technology, store operations, supply chain...
by Brittain Ladd | Nov 7, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender
On October 1st, 2020, the British online retailer, Ocado, was sued by the Norwegian-based robotics company, AutoStore. AutoStore contends that its storage system and robots are the foundation on which the “Ocado Smart Platform” (OSP) technology was built and on which...
by Brittain Ladd | Oct 24, 2020 | E-Commerce, No Retreat, No Surrender, Retail
I have an agreement with many individuals who gave me permission to write about the topics we discuss as long as I don’t use their names or provide information that would allow them to be identified. Having such agreements is valuable to me as it allows me to...
by Brittain Ladd | Oct 15, 2020 | E-Commerce, Grocery, No Retreat, No Surrender, Retail
I recently hosted two webinars on the topic of micro-fulfillment centers (MFC). You can download and watch the webinars here and here. Based on the size of the audience for each webinar and the number of questions asked by audience members, the topic of...
by Brittain Ladd | Oct 7, 2020 | E-Commerce, Grocery, No Retreat, No Surrender, Retail
According to this Bloomberg article, trips to Whole Foods in September were down 25% from a year earlier. This is alarming when compared to Kroger, Walmart and other grocery retailers that have seen massive increases in store traffic and online sales primarily as a...
by Brittain Ladd | Sep 11, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender, Retail
A challenge faced by all retailers that offer last mile delivery is how to reduce the cost of the delivery. For example, a delivery made to a customer within a two-mile radius of a store or a fulfillment center will cost a retailer between $10 to $15. Grocery...
