by Brittain Ladd | Dec 22, 2020 | No Retreat, No Surrender, Retail
I rarely write articles outlining predictions for retail. However, this is year is different because of all the ridiculous articles that have been appearing regarding what to expect in 2021. Specifically, I can’t get over how many reporters and authors have all...
by Brittain Ladd | Nov 8, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender
With the exception of wine, fine art and antiques, few things age well. This is especially true when it comes to retailers. The retail industry is littered with empty stores of companies that failed to invest wisely in technology, store operations, supply chain...
by Brittain Ladd | Nov 7, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender
On October 1st, 2020, the British online retailer, Ocado, was sued by the Norwegian-based robotics company, AutoStore. AutoStore contends that its storage system and robots are the foundation on which the “Ocado Smart Platform” (OSP) technology was built and on which...
by Brittain Ladd | Oct 24, 2020 | E-Commerce, No Retreat, No Surrender, Retail
I have an agreement with many individuals who gave me permission to write about the topics we discuss as long as I don’t use their names or provide information that would allow them to be identified. Having such agreements is valuable to me as it allows me to...
by Brittain Ladd | Oct 15, 2020 | E-Commerce, Grocery, No Retreat, No Surrender, Retail
I recently hosted two webinars on the topic of micro-fulfillment centers (MFC). You can download and watch the webinars here and here. Based on the size of the audience for each webinar and the number of questions asked by audience members, the topic of...