by Brittain Ladd | Mar 15, 2023 | Grocery, No Retreat, No Surrender
Let me begin by thanking Thomas Lee for quoting me in this article. This article and this article are also related. The question I am asked the most is this: Why does Amazon want to be in the grocery business? The answer is simple. The grocery industry in the U.S. is...
by Brittain Ladd | Mar 14, 2023 | Delivery, No Retreat, No Surrender, Retail
In 2013, Amazon founder Jeff Bezos appeared on CBS news to unveil the future of package delivery – drones. I remember watching the program and thinking, “Jeff Bezos is the new PT Barnum, a showman who allegedly said that suckers are born every minute.” CBS...
by Brittain Ladd | Mar 14, 2023 | No Retreat, No Surrender, Retail
The Wall Street Journal is reporting that Amazon and Rivian are in talks to end their electric cargo van exclusivity agreement. If the report is true, Rivian will need to find additional commercial customers to purchase their vans. I don’t anticipate that will...
by Brittain Ladd | Mar 7, 2023 | AI, No Retreat, No Surrender, Retailers
Amazon has announced that they’re closing eight Amazon Go stores located in Seattle, San Francisco and New York City. Amazon operates 29 Amazon Go stores – they will soon only operate 21. Amazon stated that closing the stores is a normal part of business, and...
by Brittain Ladd | Aug 30, 2022 | Articles, Forbes
GETTY Read original article on Forbes As management guru Peter Drucker is often quoted as saying, “The purpose of a business is to create and keep a customer.” Few CEOs would argue with this point. However, most CEOs would argue that creating and retaining customers...
