by Brittain Ladd | May 22, 2023 | Microfulfillment, No Retreat, No Surrender, Retail
Industries rise and fall for many reasons. The automotive industry in the United States in the 1960s and 1970s became severely disrupted by the arrival of well-made vehicles, primarily from Japan, that had better quality, a better ride, better motors, and more...
by Brittain Ladd | Apr 30, 2023 | Leadership, No Retreat, No Surrender, Retail
I’ve watched with fascination as many retail CEOs over the last year are announcing layoffs. Although layoffs are common in retail and other industries, what makes the recent layoff announcements made by Amazon, Meta, Salesforce and other companies unusual is...
by Brittain Ladd | Apr 13, 2023 | No Retreat, No Surrender, Retailers
On July 5, 1994, Jeff Bezos, a former SVP at the hedge fund The D. E. Shaw Group, launched the company Amazon. The first products sold on Amazon were books. Between 1994 and 2000, Amazon slowly started selling other products. In 2003, while attending an MBA program, I...