by Brittain Ladd | Oct 13, 2024 | Articles, Delivery, E-Commerce, Grocery, Logistics, Microfulfillment, No Retreat, No Surrender, Retail
In The Beginning I joined Amazon in 2014. My first role was designing strategies for Amazon to become a 3PL. I have extensive supply chain and logistics experience. I then transferred into a team focused on designing fulfillment strategies for groceries. To ensure...
by Brittain Ladd | Dec 4, 2023 | AI, Business, Delivery, E-Commerce, Grocery, Hyperlocal, Innovation, Leadership, Logistics, Manufacturing, Microfulfillment, No Retreat, No Surrender, Retail, Retailers, Robotics, Strategy, Supply Chains
What you are about to read is my opinion. Beginning in late 2022 and throughout 2023, current and former employees of the grocery micro-fulfillment company, TakeOff, began to reach out to me to provide updates about what’s going on inside the company. I’m...
by Brittain Ladd | Oct 18, 2023 | Business, E-Commerce, Leadership, Management, Retail, Retailers, Social Media
What you are about to read is my opinion. I recently wrote an article about the pharmacy and retail company Walgreens. One of the topics focused on Walgreen’s IT department and their Chief Information Officer Hsiao Wang. Wang’s rude behavior, lack of IT...
by Brittain Ladd | Sep 24, 2023 | Autonomous Vehicles, Business, Delivery, E-Commerce, Grocery, Innovation, Logistics, Microfulfillment, Retail, Robotics, Strategy
On January 12, 2021, General Motors announced a new business, BrightDrop, which will offer an ecosystem of electric first-to-last-mile products, software and services to empower delivery and logistics companies to move goods more efficiently. BrightDrop solutions are...
by Brittain Ladd | Sep 22, 2023 | Business, Delivery, E-Commerce, Grocery, Leadership, Logistics, Retail, Robotics, Social Media
Shopping at Whole Foods certainly has it’s advantages. For example, being able to purchase the freshest of the fresh organic fruits and vegetables, and finding unusual items not carried by most grocery retailers. Whole Foods has developed a loyal cult following...
by Brittain Ladd | Sep 14, 2023 | Business, Delivery, E-Commerce, Grocery, Microfulfillment, Retail
Whenever I’m asked to name the worst business models I’ve seen, I always say the following: By far, one of the worst business models ever created is online grocery ordering and delivery. On average, grocery retailers lose between $7 to $15 on every online...
