by Brittain Ladd | Dec 4, 2023 | AI, Business, Delivery, E-Commerce, Grocery, Hyperlocal, Innovation, Leadership, Logistics, Manufacturing, Microfulfillment, No Retreat, No Surrender, Retail, Retailers, Robotics, Strategy, Supply Chains
What you are about to read is my opinion. Beginning in late 2022 and throughout 2023, current and former employees of the grocery micro-fulfillment company, TakeOff, began to reach out to me to provide updates about what’s going on inside the company. I’m...
by Brittain Ladd | May 17, 2023 | Hyperlocal, Logistics, No Retreat, No Surrender, Retail
I continue to be amazed at the number of articles being written by so-called experts claiming that delivery speed isn’t important to customers. The individuals quoted in the articles are making the same mistake – they assume all customers are alike. That is...
