by Brittain Ladd | Dec 4, 2023 | AI, Business, Delivery, E-Commerce, Grocery, Hyperlocal, Innovation, Leadership, Logistics, Manufacturing, Microfulfillment, No Retreat, No Surrender, Retail, Retailers, Robotics, Strategy, Supply Chains
What you are about to read is my opinion. Beginning in late 2022 and throughout 2023, current and former employees of the grocery micro-fulfillment company, TakeOff, began to reach out to me to provide updates about what’s going on inside the company. I’m...
by Brittain Ladd | Oct 18, 2023 | Business, E-Commerce, Leadership, Management, Retail, Retailers, Social Media
What you are about to read is my opinion. I recently wrote an article about the pharmacy and retail company Walgreens. One of the topics focused on Walgreen’s IT department and their Chief Information Officer Hsiao Wang. Wang’s rude behavior, lack of IT...
by Brittain Ladd | Apr 13, 2023 | No Retreat, No Surrender, Retailers
On July 5, 1994, Jeff Bezos, a former SVP at the hedge fund The D. E. Shaw Group, launched the company Amazon. The first products sold on Amazon were books. Between 1994 and 2000, Amazon slowly started selling other products. In 2003, while attending an MBA program, I...
by Brittain Ladd | Mar 7, 2023 | AI, No Retreat, No Surrender, Retailers
Amazon has announced that they’re closing eight Amazon Go stores located in Seattle, San Francisco and New York City. Amazon operates 29 Amazon Go stores – they will soon only operate 21. Amazon stated that closing the stores is a normal part of business, and...
by Brittain Ladd | Feb 4, 2022 | Articles, Delivery, Forbes, Grocery, Retailers
GETTY Read original article on Forbes On June 16, 2017, Amazon announced (paywall) that it would acquire the specialty retailer Whole Foods for $13.4 billion. I heard people speculate that Amazon would have an immediate impact on the grocery industry and that within...
by Brittain Ladd | Jun 22, 2021 | Articles, Delivery, Forbes, Grocery, Retailers
GETTY Read original article on Forbes Prior to the pandemic, online grocery shopping accounted for just 5% of all grocery sales in 2019, according to data from Mercator Advisory Group. As of February 2021, online grocery shopping had increased 230% from pre-pandemic...
