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The Next Ocado

The Next Ocado

by Brittain Ladd | Jun 1, 2023 | E-Commerce, Microfulfillment, No Retreat, No Surrender, Retail

H-E-B is the leader within the grocery industry when it comes to leveraging automated micro-fulfillment centers (MFC) to fulfill online grocery and curbside pickup orders. H-E-B refers to their automated facilities as eCommerce Fulfillment Centers or EFC. H-E-B has a...
To Reduce Retail Theft, Automate Stores

To Reduce Retail Theft, Automate Stores

by Brittain Ladd | May 31, 2023 | Innovation, Microfulfillment, No Retreat, No Surrender, Retail

According to several reports, one grocery chain is fighting hard to keep stores open despite rampant shoplifting and an uptick in violence forcing many retailers to leave major cities across the country. Giant Food, which operates 165 supermarkets in D.C., Maryland,...
Walmart’s Instacart and Amazon Killer

Walmart’s Instacart and Amazon Killer

by Brittain Ladd | May 8, 2023 | Grocery, No Retreat, No Surrender, Retail

Individuals like to reach out to me off the record to ask for my opinion on strategy, robotics, and operations. In return, they provide me with information. For example, for nearly 2.5 years, I’ve had discussions with individuals from Walmart and dunnhumby about...
How Grocery Retailers Can Leverage Micro-Fulfillment to Streamline their Operations

How Grocery Retailers Can Leverage Micro-Fulfillment to Streamline their Operations

by Brittain Ladd | Sep 22, 2021 | Articles, Forbes, Grocery, Microfulfillment

GETTY Read original article on Forbes The $1.04 trillion-plus grocery industry is projected to continue growing, and investments from venture capital firms, Wall Street banks and private investors are supercharging innovation. In particular, micro-fulfillment centers...
Micro-fulfillment as a Service (MaaS): Is it an Option Retailers Should Pursue?

Micro-fulfillment as a Service (MaaS): Is it an Option Retailers Should Pursue?

by Brittain Ladd | Jan 28, 2021 | Articles, E-Commerce, Grocery, No Retreat, No Surrender

A challenge faced by vendors that wish to introduce new technology into the grocery industry is that many grocery retailers are risk averse. Instead of jumping at the chance to embrace new technology, most retailers take a ‘wait and see’ approach....
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