During multiple supply chain conferences in 2022, DoorDash, Uber, Instacart, Grubhub, Amazon, Walmart, Target, Domino’s, McDonald’s, Walgreens, CVS Health, and Yum! Brands, to name a few, were among the companies asked this question: What do you want to see most of all when it comes to e-commerce and/or food delivery? Each provided a similar response – automated last-mile delivery.
The company Motogo Systems, founded by David Ruth, Leonard Lo, and Roy Stedman, has created what’s being referred to as ‘the first truly automated last mile delivery solution.’
Based in Round Rock, TX, Motogo has created technology to securely deliver pharmaceuticals, parcels, food, and even groceries. To ensure security, Motogo designed and patented a myriad of security solutions such as securing a rail to a home whereby the delivery box can easily be attached and automatically locked into place. Customers are able to track their deliveries while in-transit, and once the box is delivered, customers are also notified.
Motogo has designed a circular delivery and pickup capability. Customers can place items that want returned inside the box and trigger a pickup request.
The robot in the video comes in different sizes and can be fitted with a carousel system that holds multiple delivery boxes allowing for One Robot Many Deliveries.
The company also leverages couriers to make deliveries.
Motogo is in the early stages of their development but they’ve been
inundated by requests for more information about their solutions from government agencies and corporations. The company is in the process of raising capital.
Based on my observations and discussions with the founders of the company, I’m convinced that Motogo has created something extraordinary when compared to other last-mile delivery solutions I’ve evaluated.
Companies like Walgreens, CVS, and convenience stores can utilize Motogo to deliver pharmaceuticals, tobacco, and alcohol, Technology built into the system allows for age and identify verification.
By far, an area of promise for Motogo is expanding the size of their delivery boxes to hold groceries. Motogo has designed boxes that are refrigerated allowing for fruits, vegetables and even ice cream to be safely delivered and secured allowing for unattended deliveries. An interesting option for Motogo to consider is partnering with Clevon, BIB Technologies (Business-in-a-Box), or BrightDrop on a solution carrying and delivering multiple boxes for grocery delivery. The robot used by Motogo can ride along to retrieve and deliver the boxes. Heavier boxes are best delivered by a driver.
DoorDash and other food delivery companies would be wise to contact Motogo to discuss leveraging their system for food delivery.
FedEx, UPS, and the United States Postal Service should also assess the platform.