by Brittain Ladd | Mar 7, 2023 | AI, No Retreat, No Surrender, Retailers
Amazon has announced that they’re closing eight Amazon Go stores located in Seattle, San Francisco and New York City. Amazon operates 29 Amazon Go stores – they will soon only operate 21. Amazon stated that closing the stores is a normal part of business, and...
by Brittain Ladd | Aug 30, 2022 | Articles, Forbes
GETTY Read original article on Forbes As management guru Peter Drucker is often quoted as saying, “The purpose of a business is to create and keep a customer.” Few CEOs would argue with this point. However, most CEOs would argue that creating and retaining customers...
by Brittain Ladd | Aug 16, 2022 | Newsletter, No Retreat, No Surrender
Say the name Adam Neumann or WeWork, and most people will have an opinion on both. For much of 2019, Neumann and WeWork were constantly in the news for both good and bad reasons. Neumann made headlines for his behavior which included walking around New York City...
by Brittain Ladd | Jul 22, 2022 | Articles, Delivery, Forbes, Microfulfillment, Retail
GETTY Read original article on Forbes 2022 has been a challenging year for many retailers. Issues such as supply chain disruptions that have delayed shipments of inventory are preventing retailers from setting their stores up with the products customers want most....
by Brittain Ladd | Feb 4, 2022 | Articles, Delivery, Forbes, Grocery, Retailers
GETTY Read original article on Forbes On June 16, 2017, Amazon announced (paywall) that it would acquire the specialty retailer Whole Foods for $13.4 billion. I heard people speculate that Amazon would have an immediate impact on the grocery industry and that within...